We protect your information

Privacy Policy

Last updated: 10/9/2026

1. Introduction

CashMate ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information in the following ways:

• Application Information: Name, email, phone number, income, employment, bank details
• Usage Data: Pages visited, time spent, referral source, IP address
• Cookies: Session and preference cookies for website functionality
• Device Information: Browser type, operating system, device type

3. How We Use Your Information

We use collected information for:

• Processing loan applications and managing accounts
• Providing customer support and responding to inquiries
• Sending transactional emails and payment reminders
• Improving our website and services
• Complying with legal and regulatory requirements
• Fraud prevention and security

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers (payment processors, email services)
• Legal authorities if required by law
• Credit bureaus for loan reporting

5. Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Lodge a complaint with privacy authorities

7. Cookies & Tracking

Our website uses cookies to enhance your experience. You can control cookie preferences through your browser settings. We use cookies for:

• Session management and authentication
• Remembering your preferences
• Analytics and performance monitoring

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

9. Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Typically, we retain loan records for 7 years as required by law.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting the updated policy on our website.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: info@cashmate.ca
• Phone: 306-651-3333
• Address: 1-1620 Idylwyld Drive, Saskatoon, SK S7L 6W6
• Business Hours: Mon–Fri 11:00 AM – 6:00 PM, Sat 11:00 AM – 5:00 PM

12. Compliance

CashMate complies with applicable privacy laws and regulations including PIPEDA (Personal Information Protection and Electronic Documents Act).